Refund and Returns Policy

At Oxvolt Leathers, every jacket tells a story of craftsmanship, passion, and premium quality. We want you to feel confident and satisfied with your purchase. If something isn’t right, our easy and transparent return process has you covered.

Returns Eligibility

We gladly accept returns if:

• The item is unused, unworn, and in its original condition

• All tags, labels, and original packaging are intact

• The return request is submitted within 14 days of delivery

Items Not Eligible for Return

• Custom-made or personalized leather jackets

• Clearance or final-sale items

• Products damaged due to wear, misuse, or improper care

How to Request a Return

Getting started is simple:

1. Email us at info@oxvoltleathers.com

2. Share:

   • Your order number

   • Reason for return

   • Photos (required for damaged or defective items)

3. Our team will review your request and respond within 1–2 business days

4. Once approved, you’ll receive return shipping instructions

Please note: Items returned without prior approval may not be accepted.

Refunds

• Refunds are processed after the returned item passes quality inspection

• Approved refunds are issued to the original payment method

• Processing time: 5–10 business days

Non-Refundable:

• Shipping charges

• Customs duties or import taxes (for international orders)

Exchanges (Size or Color)

Need a different size or color? No problem.

• Exchanges are available subject to stock availability

• If the desired item is unavailable, a full refund will be issued instead

Damaged or Defective Items

We stand by our quality.

If your order arrives damaged or defective:

• Contact us within 48 hours of delivery

• Include clear photos or videos

We will arrange:

• A free replacement, or

• A full refund, including shipping costs

International Orders & Returns

We proudly ship worldwide.

• International returns are accepted

• Return shipping costs are the customer’s responsibility

• Customs duties and taxes paid are non-refundable

Order Cancellations

• Orders may be canceled within 24 hours of purchase

• Once production or shipping begins, cancellations may no longer be possible

We’re Here to Help

Have questions or need assistance?

Oxvolt Leathers
Email: info@oxvoltleathers.com

Our Promise

Premium leather. Fair pricing. Honest policies.
At Oxvolt Leathers, your satisfaction is not just a goal — it’s our commitment.